Insurance & Billing
Triad Radiology provides interpretations of imaging services at several hospitals, imaging centers and physician office locations throughout North and South Carolina. The charges for our interpretation services are not included in the bill you receive from the location at which the services were performed.
If you have insurance, we will file a claim for you. If we haven’t heard from your insurer after 30 to 45 days, we may ask for your help in contacting them. Amounts that are denied, rejected or unpaid may become your responsibility, depending on your plan type and benefits. We will bill you for any balances that are your responsibility. You may receive a text or email message from us regarding a balance due prior to receiving a paper statement. Click here for instructions on how to respond or how to opt out.
If you have any questions about your bill, contact our billing office.
Triad Radiology Participating Insurance Plans
Employer or Individual Health Plans
- Aetna
- Ambetter of NC
- Atlantic Corporation (Atlantic Packaging)
- Blue Cross Blue Shield of NC (Blue Local is out of network)
- Bind – Novant EE Plan
- Blue Home with Novant
- CIGNA
- Coventry
- First Health Network
- Healthgram
- Humana
- Medcost
- Multiplan
- Private Healthcare Systems (PHCS)
- Provider Select Inc. (PSI)
- United Healthcare
- Wellpath
Military and Veterans
- Humana Military
- Tricare Prime
- Tricare Select
- Tricare Reserve
- Tricare Retired Reserve
- Tricare Young Adult
- Tricare for Life – Secondary to Medicare
- Veteran’s Affairs Community Care Network – referral from VA required
Medicaid
- Carolina Access I, II, III
- NC Medicaid
- Virginia Medicaid
NC Medicaid Managed Care Plans:
- AmeriHealth Caritas
- Carolina Complete Health
- Healthy Blue
- UnitedHealthcare Community Care Plan
- WellCare
Medicare
- Medicare Part B
Medicare Advantage Plans
- AARP (United Healthcare)
- Aetna Medicare
- Blue Medicare
- CIGNA (Healthspring)
- Humana Medicare
- United Healthcare
- Wellcare
**TRA does not participate in BCBS plan “BLUE LOCAL”. This plan is out of network.**
For questions about participating insurance plans contact our billing office.
Self-pay Patients
If you do not have insurance coverage, we will bill you for the services provided. We offer a prompt pay discount if the complete bill is paid within 30 days of receipt of your first bill. Contact our billing office at 1-336-355-6198 to request the discount and make your payment.
Payment options:
We offer several options for paying your bill:
- You may receive an email or text from us letting you know that you have a balance due. Click here for instructions on how to respond or how to opt out.
- You can go directly to our Secure Online Bill Pay
- Payment plans can be arranged with no extra fees charged.
- You may contact our billing office
By Phone: 1-336-355-6198
By Email: patient@medpayment.net
